Sunday, September 7, 2008

Mission Statements & Strategic Activities

Nintendo's Corporate Mission and Philosophy:

At Nintendo we are proud to be working for the leading company in our industry. We are strongly committed to producing and marketing the best products and support services available. We believe it is essential not only to provide products of the highest quality, but to treat every customer with attention, consideration and respect. By listening closely to our customers, we constantly improve our products and services.

We feel an equal commitment toward our employees. We want to maintain an atmosphere in which talented individuals can work together as a team. Commitment and enthusiasm are crucial to the high quality of our products and support services. We believe in treating our employees with the same consideration and respect that we, as a company, show our customers.

Best Buy's Vision and Values:

Making life fun and easy. For example, we want to help customers find the entertainment technology that best meets their needs and that will integrate with their existing entertainment system to maximize their enjoyment.

We have four values that guide our actions:
Have fun while being the best. 
Learn from challenge and change. 
Show respect, humility and integrity. 
Unleash the power of our people.

Both of these companies' mission statements reveal a sincere concern for their customers, an aspect that many businesses have trouble keeping track of in today's ever-changing business world. Customers' tastes and preferences are always evolving, just like the technology that both these businesses sale on an everyday basis. Because of this change, corporations are in need of information more than ever. Information systems are becoming an essential part of doing business and staying competitive in today's world markets.

Information systems can help deliver data faster and more efficient than ever. Using IT effectively can help any company gain a competitive advantage in their respective industries. Best Buy and Nintendo are just two leaders in the home entertainment industry that have used information systems to their advantage. By catering to their customer's needs and desires, these two companies have created niches that have proven to be successful through the implementation of information systems.

Operational
Operational activities relate to the day-to-day operations of an organization. In the cases of Nintendo and Best Buy, taking care of your customers on a daily basis is key to long term success. If a customer has a good experience with a company, then the more likely they are to be a repeat customer and even pass the word along to their friends and family. Through operational activities, such as keeping employees and customers happy, placing purchase orders that are logical and essential, and maintaining a healthy relationship with management, Nintendo and Best Buy should expect very bright futures.

Managerial
Managerial activities deal with middle-management activities such as short-term planning, organizing, and control. With Nintendo and Best Buy, middle management help companies gain competitive advantages in their respective fields. Keeping employees and customers happy is a major role that middle management helps to support. Using sales forecasts, connecting and collaborating with other managers in different departments, as well as doing comparative analysis, middle management plays an essential role in sustaining competitive advantage in any industry.

Strategic
Strategic activities are activities that deal with situations that may significantly change the manner in which business is done. In the cases of Nintendo and Best Buy, strategic activities are the primary reasons these businesses are where they are today. Nintendo has stepped outside of the box with the creation of the Wii and other games, while Best Buy has discovered a way to showcase and sell a vast majority of the most popular entertainment products available. Both companies have used strategic activities to create long-term plans that have proven to be successful.  

1 comment:

Charlie Chen said...

Information on specific IT applications to support different business activities are missing.